Privacy Policy

Last updated: November 1, 2025

Welcome to MotionCargo, a courier management application designed to streamline logistics and shipment operations. Your privacy is important to us. This Privacy Policy explains how we handle user information when you use our app.

1. Information We Collect

We collect only the information necessary to provide and improve our services:

• Personal Information (for registered users only): When you register or use our services, we may collect your name, phone number, email address, and delivery address.
• Camera Access: The app requests access to your device’s camera solely to scan shipment barcodes or QR codes and to upload proof of delivery. No camera data is stored without your action or consent.
• File Uploads: Users may upload files (such as delivery proofs or shipment documents). These files are stored securely and used only for operational purposes.

2. How We Use Your Information

We use the collected information to:

• Manage courier and delivery operations.
• Identify registered users and ensure secure access.
• Store and manage proof-of-delivery records.
• Provide customer support and respond to queries.

We do not sell, rent, or share personal information with any third parties.

3. Access to Photos, Videos, and Media Content

Our app requires access to your device’s photos, videos, and media files to provide essential functionalities, including:

• Uploading photos and videos for shipment documentation and tracking purposes.
• Capturing images or videos for identity verification and delivery confirmation.
• Storing and managing your media files securely within the app environment.

We collect only the media content you choose to share through the app and do not access or collect any other data without your explicit consent. Your media files are transmitted and stored securely, and are used solely for the purposes described above.

You have full control over your media shared via the app, and you can delete or manage your files at any time.

We do not share your photos, videos, or media content with third parties except as necessary to provide the service, comply with legal obligations, or with your explicit permission.

If you do not grant these permissions, key features of the app related to shipment documentation and verification may not function correctly.

4. Third-Party Services

MotionCargo currently does not use external analytics, advertising, or tracking tools. However, the app may use Google’s services for indexing and app discoverability.

5. Data Security

We take reasonable precautions to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of electronic storage or transmission over the Internet is 100% secure.

6. Data Retention

We retain personal information only for as long as it is necessary to fulfill the purposes outlined in this policy or as required by law. Users may request deletion of their data by contacting us (see contact details below).

7. Children’s Privacy

Our app is intended for use by adults involved in courier and logistics operations. We do not knowingly collect personal information from anyone under the age of 13.

8. Your Rights

You have the right to:

• Access or request deletion of your personal information.
• Withdraw consent to data use (if applicable).
• Contact us for any privacy-related concerns.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted within the app or on this page, with the revised date shown at the top.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

• Email: Account@motioncargoservices.com
• Website: https://motioncargoservices.in